Refund & Returns Policy

Returns Policy

We accept returns on unused and unworn items within 30 days of delivery.
Items must be returned in their original condition with all tags and packaging intact.

Note: Customized or final sale items are not eligible for return.

Return Process

1. Contact Us: Email zeeflare000@gmail.com with your order number and the item(s) you wish to return.
2. Return Approval: Our team will review your request and provide return instructions.
3. Shipping: You are responsible for return shipping costs. We recommend using a trackable service.

Refund Policy

Once we receive your returned items, we will inspect them and process your refund within 10 working days.
Refunds are issued to the original payment method used at checkout.

Returns that do not meet our eligibility criteria (e.g., damaged, worn, or missing tags) may be refused or subject to a restocking fee.

Exchanges

For a different size, color, or product, please place a new order and return the original item for a refund.
Exchanges are processed as separate returns.

Other Policies

• Damaged/Defective Items: Contact us within 7 days for a refund or replacement.
• Shipping Costs: Return shipping is non-refundable unless the item is defective or damaged.
• Final Sale: Items marked as final sale cannot be returned or exchanged.
• Non-Returnable Items: For hygiene reasons, intimate apparel, jewelry, and accessories cannot be returned.

Customer Satisfaction

Your satisfaction is our top priority. Our support team is ready to assist you and typically responds within
24–48 hours on business days.