Returns Policy

We accept returns on unused and unworn items within 30 days of delivery. Items must be returned in their original condition with all tags and packaging intact.

Hygiene Notice: Most clothing items can be returned if kept in new condition.
Exceptions: For hygiene and safety reasons, underwear, intimate apparel, jewelry, and certain accessories are not eligible for return.

Return Process

1. Return Requests: Email zeeflare000@gmail.com with your order number and the item(s) you wish to return.
2. Return Approval: Our team will review your request and provide return instructions.
3. International Return Cost: Customers are responsible for return shipping costs on international orders.
4. USA Return Cost: Free return labels are provided for customers within the 48 continental U.S. states.

Refund Policy

• Shipping fees and any customs duties or import taxes are non-refundable. Refunds apply only to the product price once the returned item is received and inspected.
• Refunds are processed within 10 business days and issued to the original payment method.
• Returns that do not meet eligibility criteria may be refused or subject to a restocking fee of up to 15%.
• Refunds for items purchased with promotions, discounts, or gift cards are processed according to the terms of the promotion or gift card policy.

Exchanges

• For changes in size, color, or product, place a new order and return the original item for a refund.
• All exchanges are processed as separate returns.
• If your order has not yet shipped, we can update size, color, or replace the item at no extra cost.

Other Policies

• Damaged or Defective Items: Contact us within 7 days of delivery for a refund or replacement.
• Legal Compliance: This policy complies with U.S. consumer protection laws and Google Merchant Center requirements.

Customer Satisfaction

Our support team typically responds within 24–48 hours on business days.