Shipping Policy
we are committed to providing our customers with an exceptional shopping experience. Our goal is to ensure that your orders are delivered quickly and reliably. This Shipping and Delivery Policy explains how we manage the shipping process, including timelines, costs, and what to expect when ordering from us. We aim for transparency, so you can confidently track your order every step of the way
Shipping Policies and Terms
Standard Processing: Orders are processed within 1-2 business days (excluding weekends and U.S. holidays).
Extended Processing Times : During peak periods or promotions, processing may take longer. If this occurs, you will be notified immediately.
Shipping Methods & Timeframes : We ship via USPS or UPS for all orders. Delivery time varies based on the shipping method and destination.
Shipping Confirmation: A confirmation email with tracking details will be sent once your order is shipped. Your order is shipped from our warehouse.
Shipping Costs and Delivery Estimates
| Region | Fixed Cost per Item ($) | Cost per Weight (0.5 lbs) ($) | Estimated Delivery Days | Carrier |
|---|---|---|---|---|
| Continental USA | 3.00 | 4.25 | 2-5 business days | USPS Priority Mail |
| West Coast (e.g., CA) | 3.00 | 4.25 | 2-4 business days | USPS Priority Mail |
| East Coast (e.g., NY) | 3.00 | 4.50 | 2-5 business days | USPS Priority Mail |
| Central USA (e.g., TX) | 3.00 | 4.25 | 2-5 business days | USPS Priority Mail |
| U.S. Territories | 3.00 | 5.00 | 5-10 business days | USPS Priority Mail |
| Canada | 4.00 | 6.50 | 5-7 business days | USPS Priority Mail International |
| Mexico | 4.00 | 7.00 | 7-10 business days | USPS Priority Mail International |
| Europe (e.g., UK, Germany) | 5.00 | 8.50 | 7-14 business days | USPS Priority Mail International |
| Gulf Countries (e.g., UAE) | 5.00 | 9.50 | 10-15 business days | USPS Priority Mail International |
| Asia & Oceania | 5.00 | 9.50 | 12-21 business days | USPS Priority Mail International |
| South America | 5.00 | 10.00 | 12-21 business days | USPS Priority Mail International |
| Africa | 6.00 | 11.00 | 12-21 business days | USPS Priority Mail International |
Notes:
- Delays: Delivery times are estimates and not guaranteed. Shipping may be delayed due to weather, customs, or other carrier issues. We will keep you informed of any significant delays.
- Customs and Import Duties: For international orders, customs fees, duties, and taxes may apply upon arrival. These charges are the customer’s responsibility. For more details, please contact your local customs office.
- Carrier Services: We use USPS for reliable delivery. Zeeflare.com cannot be held responsible for delays due to carrier issues once a package is in transit.
- Address Accuracy: Please ensure that the shipping address provided is correct and complete. Errors in address information may lead to delays, additional charges, or undeliverable shipments. Returned packages may incur additional shipping fees for reshipment.
- Shipping Cost Calculation:Â Shipping costs are calculated based on the total number of items and their weight. The accurate shipping amount will be shown at checkout.
Shipping Cost Calculation and Carrier Adjustment
Please note that the shipping cost is based on an average weight of 0.5 lbs per item. The cost per weight is calculated accordingly, but this may vary depending on the actual weight of the items purchased. We reserve the right to adjust the carrier used for shipping to ensure the most accurate and timely delivery based on your location and destination country. This allows us to provide the most reliable shipping options for all countries while maintaining competitive shipping rates.
Shipment Tracking and Lost Packages
Tracking: Once shipped, you’ll receive an email with tracking information. Please allow up to 24 hours for updates to appear in the carrier’s system.
Lost or Damaged Packages: If a package is lost or damaged during shipping, please contact USPS directly to file a claim. We are happy to assist you if you encounter any issues.
Returns and Exchanges
Zeeflare.com wants you to be satisfied with your purchase. Please review the guidelines below:
Eligibility: Returns or exchanges ( After Shipping) are accepted within 30 days of receipt for unused items in original packaging.
Initiating a Return: To start a return or exchange, please contact us at [email protected]
Refund Processing: Refunds are typically processed within 5-10 business days of receiving the returned item.
Shipping Fees on Returns: Shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the product was damaged or incorrect upon arrival.
Order Modifications and Cancellations
Modifications: Changes or cancellations can be made within 1-2 business days (before shipment). Please contact us immediately if needed. Once an order has shipped, it cannot be modified or canceled.
Post-Shipment Changes: For adjustments after shipment, please review our Return and Exchange Policy once the order is received.
Please Note:
Exchanges, Changes or cancellations are allowed only before shipment ( during processing time which is 1-2 business days, excluding weekends and U.S. holidays) without any extra charges. Once the item has shipped, any exchanges, Changes or cancellations will be considered a return and subject to the Return terms and conditions.
Additional Policies
Sustainable Packaging : We use eco-friendly packaging materials where possible to reduce our environmental impact.
Failed Delivery Attempts : If a package is returned due to an incomplete address or failed delivery attempts, we will contact you to arrange re-shipment. Additional fees may apply.
Force Majeure: We are not liable for delays due to natural disasters, acts of government, civil disturbances, or other circumstances beyond our control.
Shipping Destination and Customer Service
Shipping Department
1732 Santee Street
Los Angeles, CA 90015
Customer Service and Contact
For any inquiries or assistance, our customer service team is available Monday through Friday, 9 AM – 6 PM PST. You can reach us at:
[email protected]
Office Hours
- Monday – Thursday: 9 AM – 5 PM PST
- Friday: 9 AM – 4 PM PST
- Closed: Saturday, Sunday, and major U.S. Holidays
We typically respond within 1 business day.
Thank you for shopping with Laher.Shop! We strive to ensure a smooth and satisfying experience from order to delivery.